Privacy Policy for Weavo AS

Privacy Policy for Weavo AS
Weavo AS - Business reg. No: 932918137 - Dyrlandsveien 1, 0875 Oslo, Norway - post@weavo.net

Before you go ahead and read, please note that you may also be interested in reading our Data security and privacy

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Weavo AS is the provider of the following software products and services:

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Liquid Loom Generator (Product)
Liquid Loom Connector (Product)
Integration as a Service (Service)

At Weavo, ensuring the security and confidentiality of your data is our foremost concern. In accordance with the General Data Protection Regulation (GDPR) of the European Union, we gather, utilize, and bear responsibility for specific personal information about you. We encourage you to thoroughly review this privacy policy, as it encompasses vital information about our identity, our methods and purposes for managing personal data, your data rights, and avenues for contacting us or regulatory authorities regarding any inquiries.

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By accessing our website www.weavo.net or any affiliated online platforms such as support.weavo.net or by utilizing any product or service provided by Weavo AS, you are considered to have accepted and consented to the terms delineated in this policy.

This privacy policy is divided into the following sections:

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Our websites, products and services
Our collection and use of your personal information
Our legal basis for processing your personal information
Who we share your personal information with
Transfer of your information out of EEA
Cookies
Your rights
Keeping your personal information secure
Changes to this privacy policy
How to contact us

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Our websites, products and services

This privacy policy pertains to your utilization of all Weavo websites, products, and services. Within our online platforms, products, and services, we may provide links to other websites managed by trusted third parties. These third-party websites may collect information about you under their own distinct privacy policies. Prior to disclosing any personal data on these websites, we advise reviewing their respective privacy policies.

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Our collection and use of your personal information

We gather personal data about you when you engage with our websites, utilize our products and services, register with us, reach out to us, offer feedback, seek support, make purchases, contribute content to our website, and participate in customer surveys. This personal information is obtained directly from you, such as during registration, contact, or purchase, or indirectly, through your browsing activities on our website (refer to ‘Cookies’ below). The types of personal information we collect vary based on the actions undertaken, encompassing:

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Your name, address, and contact information
Bank account and payment particulars
Feedback provided via phone, email, post, or social media
Details about the services you receive from us
Account credentials like username and login details

We employ this personal data to:
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Establish and manage your account
Verify your identity
Deliver goods and services
Tailor our websites, products, and services to your preferences
Notify you of pertinent changes to our offerings
Provide software and services
Offer support services
Enhance our services
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Our legal basis for processing your personal information

When we utilize your personal information, we must establish a legal basis for doing so. This can vary depending on the type of personal information we are processing and the reason behind it.

The legal bases we may rely on include:

Consent: This occurs when you have explicitly given us permission to process your personal information for a specific purpose.
Contract: If our use of your personal information is necessary for fulfilling a contract we have with you, or if you have requested certain actions be taken before entering into a contract.
Legal obligation: In cases where it is necessary for us to use your personal information in order to comply with the law, excluding obligations arising from contracts.
Legitimate interests: This applies when our use of your personal information is necessary for our legitimate interests or the legitimate interests of a third party, except where there are compelling reasons to protect your personal information that override those interests.

Who we share your personal information with

You acknowledge that we have the right to share your personal information with:

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Our hosting partners (Microsoft) and third-party vendors we engage to assist in delivering software and services. (OpenAI)
Google, for website analytics purposes.
Our payment services provider (Stripe).
Providers of customer support and related services to aid in addressing any concerns you may have regarding the functionality of our software or services.
Our accounting and invoicing provider (Fiken)
Website and CMS (Webflow)

We will disclose personal information to law enforcement or other authorities if mandated by applicable law.

Rest assured, we will not disclose your personal information to any other third party.

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Transfer of your information out of EEA

We may transfer your personal information to certain locations outside the European Economic Area (EEA), specifically:
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USA, for the purpose of processing payments and managing subscriptions. (Stripe)
USA, in case you subscribe to our newsletter or leave your personal info on our website www.weavo.net (Webflow)

These countries may not have the same data protection laws as EEA. However, any transfer of your personal information will adhere to standard EU ‘model clauses’ or a third party’s EU-US Privacy Shield certification. These measures are designed to uphold your privacy rights and provide remedies in the unlikely event of any misuse of your personal information.

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For further information, please reach out to us at support@weavo.net

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Rest assured, we will not transfer your personal data outside of the EEA, or to any organization governed by public international law or under agreements between two or more countries, unless necessary.

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Cookies

A cookie is a small text file that gets placed on your device (such as a computer, smartphone, or other electronic devices) when you visit our website.

Weavo websites utilize Google Analytics, a web analytics service provided by Google, Inc. ("Google"). These cookies help analyze how users interact with the website, and aggregated data, including your IP address, is sent to and stored by Google on servers located in the United States of America.

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You can opt-out of cookies by adjusting your browser settings accordingly.

By using Weavo's websites, products, and related services, you consent to Google processing your data as described above.

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Your rights

As a user, you have the right to access, correct, delete, or restrict the processing of your personal information. You also have the right to data portability. Contact us at support@weavo.net with a request regarding this.

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Keeping your personal information secure

We're serious about safeguarding your information. Here's the rundown:

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We've implemented robust security measures to prevent any unauthorized access, use, or loss of your personal data. Access to your information is strictly controlled and limited to only those with a genuine business need. Anyone handling your data does so with the utmost care and confidentiality.

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In the event of a suspected data security breach, we have established procedures in place to address it promptly. We'll notify you and any relevant regulatory authorities if necessary, in compliance with legal requirements.

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Your data is encrypted both in transit and at rest. Weavo services utilise 256-bit AES encryption for transient data storage encryption and SHA-256 with RSA Encryption SSL certificates for all API services.

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Changes to this privacy policy

This privacy policy was initially published on April 26th, 2024, and last revised on April 26th, 2024.

Weavo AS reserve the right to make changes to this privacy policy periodically, and any updates will be posted directly on this page. We encourage you to revisit this page regularly to stay informed about any modifications or amendments to our privacy policy.

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How to contact us

If you have any questions about this privacy policy or your personal information, feel free to reach out to us at support@weavo.net. We're here to help!

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